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Privacy Policy

Effective Date: June 2026

At SameFeel, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or join our waitlist.

1. About This Policy

This Privacy Policy explains how SameFeel ("we", "us", or "our") collects, uses, stores, and protects information you provide when using our website or joining our waitlist.

By using SameFeel, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Name and email address (when you join the waitlist)
• Any additional details you voluntarily provide through forms or communications
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited and time spent on the site

We only collect information that is necessary for the purposes described in this policy.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your waitlist registration
• Send you updates, announcements, and launch information about SameFeel
• Respond to your enquiries and support requests
• Improve and develop our platform and services
• Comply with legal obligations

We will never sell your personal information to third parties.

4. Cookies and Tracking

SameFeel uses cookies and similar tracking technologies to improve your experience on our website.

Cookies help us understand how visitors use our site and allow us to make improvements.

• Essential cookies — required for the website to function correctly
• Analytics cookies — help us understand how users interact with our site
• Preference cookies — remember your settings and preferences

You can control cookie settings through your browser at any time. Disabling certain cookies may affect your experience on the site.

5. Third-Party Services

We may use trusted third-party services to help us operate the website and manage our waitlist. These providers are required to handle your data securely and only for the purposes we specify.

Third-party services we may use include:

• Email delivery providers (for sending waitlist and announcement emails)
• Analytics platforms (to understand website usage)
• Cloud hosting services (to store data securely)

We do not authorise third parties to use your data for their own marketing purposes.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it.

Your data is protected through encryption in transit (TLS/SSL) and at rest. We use secure cloud infrastructure with industry-standard access controls.

While we strive to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you promptly if a breach occurs that may affect your rights.

6a. DPDPA 2023 Compliance (India)

SameFeel complies with the Digital Personal Data Protection Act (DPDPA), 2023, India's primary data protection framework.

We process personal data fairly, lawfully, and transparently with appropriate consent. Your data is stored on secure Indian data centers where applicable.

All personal data including mental health information is treated as sensitive personal data and protected under DPDPA guidelines.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

If you request removal of your data, we will delete or anonymise your information within a reasonable timeframe, unless we are legally required to retain it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to withdraw consent at any time
• The right to opt out of marketing communications
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@samefeel.co.

9. Children's Privacy

SameFeel is intended for users who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete it promptly.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any external sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws applicable in the jurisdiction where SameFeel operates.

Contact

For questions, requests, or concerns regarding this Privacy Policy, please contact: support@samefeel.co

We are committed to protecting your privacy and will respond to your enquiry as promptly as possible.